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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I just bought a 2012 jackpot and the bike is awsome! Clay was great to work with over the phone. I live 5 hours away. They had by far the best price of anyone on the internet. Great place to deal with. THANKS!!!!!!! "
By: aaron     muncie, IN
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"To everyone at bair's, was never at a dealership were everyone is nice. thanks to all the crew! brad thank your lucky stars for your great staff. Bill like in other COMMENTS YOU ARE THE BEST, I WAS VERY IMPRESSED WITH YOUR KNOWLEDGE OF VICTORY! UNLIKE YOU KNOW WHO!!!!!!!!!!!!!!! thanks again jim stewart "
By: JAMES    sewjckley, PA
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"I purchased my 2010 Victory Cross Country not quite a month ago, it's a great bike. I can say that the experience was exceptional. I never thought that, I would purchase a bike without physically seeing it but Clay made me feel very comfortable about purchasing without physically seeing the bike. Clay assured me that it was in excellent shape and it was, not even a scratch. Tom explained everything to me and I felt comfortable when I pulled off of the lot. Thanks Guys!"
By: Paul    Bellaire, OH
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"I had a great experience with Bair's! The purchase and delivery went well, Bill was extremely helpful and treated us way better than expected. After the sale I had a problem obtaining my title from the finance company, Bair's bent over backwards for me and got me the title! There are not many businesses left that take care of their customers like Bair's!"
By: Bill    Pgh., PA
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"Everyone at your shop was very friendly & outgoing, they all seemed committed to making me totally happy & satisfied. I will be back . Besides your prices are great & you have all the latest accessories."
By: Mike     Erie, PA
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"I am 60 years old and have ridden Harley-Davidson motorcycles since I was 18 years old. I just purchased my first Victory motorcycle and I feel that the engineering on this motorcycle is superior to Harley or any other brand motorcycle I have ever ridden. I just want to commend everyone at Bair's for the excellent experience. By far the best experience I've ever had purchasing a motorcycle or car or anything! From sales to service to parts everyone has been outstanding at Bair's. I particularly want to thank Bill in sales, Tom and Jonathon in service, and Joe in parts, and Clay in sales. "
By: Ken    Akron, OH
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"I've been looking for a polaris 4 wheeler on line,and in the paper,and asking friends.I was trying to deal with just the cash I had.I started call dealers,trying to find a polaris 4 wheeler. I talked to Clay Cheyney,and told him what I was looking for and the price I could afford.Clay said he would and call me back,AND he did,with a GOOD deal.he and the other sales,and service people were vary nice,and helpful to answer all my question on my Polaris 4 wheeler,and Clay even took the time to deliver to my home. I'm vary,vary glad that I went to Bairs."
By: Jim    massillon, OH
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"I purchased a 2008 Vision Premium demo a couple of months ago. I found it advertised on the internet. Drove the 3.5 hours from Ontario to look at it and buy it. It was pretty much what was advertised at a fair price. I had several more options added before I returned to pick it up. These guys were easy to deal with, treated us with respect and everyone was friendly. I would not hesitate to buy from them again just for the good experience. Good dealerships are hard to find and my only regret is that I live a little too far away for servicing. Dave and Janet Shreve"
By: David    Belle River, ON
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"I bought my Victory a little over a month ago, it's a great bike. I can say only great things about the dealership. Everyone is, helpful, knowledgeable, they pay attention to details and very interested in making sure you're happy. I've been back a couple of times and they remember you. All the great things I appreciate in a dealer."
By: William    East Canton, OH
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"Back in 2001 my buddy and I test rode the victory. It was the 92ci. I was so impressed with the way it handled, I told the salesmen that a victory would be my next ride. Well 10 yrs later I DID IT. Thanks to Bill Alabakovski in sales I got one sweet ride. A 2009 kingpin tour. I just love this bike! Thanks again Bill A."
By: John    Orrville, OH
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"Best bike ever my victory kingpin love the ride i love everything about this bike one day soon i will buy another victory bike thank you for this beautiful bike ...."
By: Gary    Massillon, OH
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"Bill Alabakovski is the best. He went above and beyond before and after the sale. I drove 7 hours and would do it again in a minute just because of the service he provided. It was and will be a pleasure doing business with Bair's."
By: Mike    Plainfield, IL
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By: ben    canton, OH
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"I purchased a used 2007 Kingpin in Nov. 09. Clay was the best sales person I have ever had in any motorcycle purchase, offering a test drive, replacing the battery, and handle bars before I made my purchase, wow! I highly recommend Bairs, and I am sure they will be my first choice for my next motorcycle. "
By: thomas    cincinnati, OH
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"I had a solenoid go bad on my 2003 Classic Cruiser. Tom Yarger sent me the part I needed and talked me through the part replacement. This saved me hauling my bike 200 miles each way and a service charge. This is going way beyond curtesy to a customer. I was able to ride my bike immediately rather than wait a couple weeks for the bike to go up to Bairs and then back to me. Tom Yarger is my hero!!!!!"
By: Jim    Beaver, OH
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"I purchased a 2008 Kingpin Trike. I have never in my life been treated like this when I bought a car, truck or motorcycle . They have to one of the best dealers around. I came for Pa to buy this bike. My salesman Bill was the best. I have told all my friends if you are looking for a Victory it;s worth the trip."
By: Anonymous    Clairton, PA
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"I have purchased a 2003 Classic Cruiser and a couple of 4-wheelers from Bairs, Inc. I can be pretty hard on a motorcycle (and a mechanic) and the Victory has held up very well. Thanks to Tom Yarger, the finest mechanic I have ever known, my bike is always on the road. He is a salesman, mechanic, guru, and adviser. His attitude and excellence keeps me coming back to Bairs every time. Tom has restored my belief in American Ingenuity!!!!!"
By: Paul     Portage Lakes, OH
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"Thanks again for your fantastic customer service. Bair's is far and away the best sales & service experience that I have ever had. I truly appreciate you!"
By: Anonymous    OH
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"I had repairs performed due to an accident on my 07 kingpin. Bairs service dept.is unequaled in in their ability to "make it better". Tom Yarger [master mechanic extrordinair] restored my confidence in doing business with dealerships as i was a do it urselfer for a long time. thanks for your service expertise Bairs, & Tom, I highly recommend you to all "
By: tom    shelby, IN
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"Everyone was great. didn't purchase until late in the day and they stayed over to get the bike ready for my 2.5 hour trip home. Brad gave me a through test ride and pointed out many differences. The deal was great and I now have a "Dark Vision." Thanks for everything!"
By: charles    gahanna, OH
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"I must be one of the lucky ones, I moved here 10 yrs ago and needed to have my Polaris ATV serviced, so the best option was Bairs. Wow, is the only word to use. I am in the service industry and I must say they lead by example. The professionalism by all of the staff was 5 star, from the first phone call about my service needs to loading it on my trailer when it was complete. Well, as luck would have it years later I was in need of MAJOR repairs due to my mistake of running into a stump. They spent the time working with my Insurance Agent to resolve any questions and protected my interests. From one good experience to another I have purchased a New 08’ 800 Sportsman from them and have been singing the praises of Bairs to all who would listen. I have recently delivered a friends Victory (from over 500 miles away) to the service department. When I was asked if there was any one I knew of to recommend for service Tom and his staff in the Victory garage were the only ones I would trust my friend’s bike to. And what a job they did, the bike is actually better than it was when it new. Look, if you want to the best qualified, honest, and available (for questions) service staff look no further. This is who I use and recommend to my friends. "
By: Anonymous    Uniontown, OH
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"Great experience!"
By: steve    oakdale, PA
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"i had visited quite a few dealers and found a few bikes that i liked. i came across bair's and one trip to the shop and i was sold. bair's showed me a custom bike they had ordered, but i was sold on the customer service. they were very thorough and professional and answered all the questions i had. i had financed on my own and they worked the deal well. they serviced it and i also had them do some work to it and add some new pipes. the service was quick and they delivered the bike personally to my house, over an hour away, within 2 days. thats great service. very friendly as well. thanks Billy in Polaris for my new blacked out Hammer!!!!!"
By: joseph    willoughby hills, OH
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"thank you"
By: Anonymous    massillon, OH
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"Just wanted to drop a line letting you know how greatly I appreciated all of your efforts in repairing my '04 Kingpin Deluxe. The turn-around time will definitely be the envy of all those Harley riders at work. My bike looks and runs great and definitely added to the enjoyment of this past Labor Day holiday. Brad- Thanks so much for coming to my rescue and picking up my bike. You run a truly remarkable and helpful enterprise. I did not purchase my Victory at your dealership but rest assured, my future purchase of a new bike will undoubtedly be done at Bair's. Tom Yarger- "You are the man!" You have put me back on the road a number of times, allowing me to never miss an intended ride. Your knowledge and craftsmanship is greatly appreciated. Thanks so much for completing my repair in record time. To all at Bair's- Thank you so much for all your efforts...you have one very pleased and satisfied customer that will continue to be so into the future. Thanks again to all of the associates!"
By: Bill    Akron, OH
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"I own 2 deluxe cruisers, a 2002 and 2003. Tom Yarger is the Man at Bairs! I usually deal with Tom and he has proven to be a great mechanic, sales person and friend. I put complete trust in his abilities and he is a man of his word. Tom always makes very good recommendations and the job is always done right and on time! Thanks Tom."
By: James    Beaver, OH
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"We just recently purchased a 2007 Victory Vegas Jackpot from your dealership. We wanted to let you know that we really appreciated the way we were treated and how comfortable you made us feel while in your showroom. We also appreciate the time Will took to explain everything to us and answer all of our questions about this bike. His knowledge of this particular bike was a big factor in the decision to buy it. It made the transition from our Yamaha V-Star 650 to the Victory Vegas Jackpot very smooth. We had visited the other Victory dealer prior to coming to Bair's. We were made to feel like we weren't an actual customer and no one really took any time to explain any of the models to us, so we were unsure of what we were buying, and therefore they lost the sale. When we came to Bair's, Inc, Will took us around the entire shop and showed us all the different models and explained the differences with each model and/or series. He even stayed later than the closing time of 7pm on both occasions to explain these bikes to us and complete the sale so that we could take the bike home. Victory, for us, was a manufacturer that we knew nothing about, other than seeing them on the road. Now, after purchasing this bike from Bair's, Inc, we absolutely feel we made the right decision. Thank you!"
By: Kenneth     Akron, OH
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"I would like to take this opportunity to thank you for having one of the best experiences in dealing with a company, specifically Tom Yarger. The service that he and his staff performed on my 2003 Victory V92C Classic Cruiser was exceptional. He not only worked with my budget, but listened to what my goals were for my bike and gave me back a fantastic looking machine that runs exceptional. Tom is a great asset to your company and to your customers. You should be proud of Mr. Yarger and the Service Department. It is not often that you get good service and are treated with respect these days. It seems that many in the service industry have lost site of the customer and their value to a company being successful, and your company still has old fashioned values in tact. I will recommend your facility to any Victory owners that I may cross in the future whether it be in person or on the Internet. Thanks!"
By: Keith    Pickerington, OH
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"I am amazed every time I go for a ride at the power that bike has, I did have to go out at night for a ride to check out the headlight, that too amazed me as to how well it lights the area. I have had 4 compliments already, one from my brother-in-law who is a Harley die hard, he was really impressed and couldn't believe how nice it is...like you said it is an eye catcher, they have either commented on the rear tire, or the streamline look, or the pearl paint job. I am really impressed to say the least. I stopped by one friends house and he wants to check victory out and his neighbor came over and said he was at your place last week looking at victories. I think the best thing I could do right now is take some cash and buy stock, it can only go up. And I should be the 51 year old poster child for Victory, we could make some money!!! Thank you for your time and patience, that didn't go unnoticed, I have been buying bikes for 30+ years and this was by far the most relaxed deal I have ever experienced. Thank you, to you and your staff, it's been a pleasure...Sam PS I have looked in my garage several times and just smiled at how nice looking that bike really is!!!"
By: Sam    OH
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"I recently had an opportunity to visit Bair's and found all the staff very friendly and helpful. I purchased a Victory Hammer from Bair's and was pleased with the service. During my visit I was supplied with a Kingpin for the day and it was a wonderful experience. Thanks to Brad, and all the Bair's employees! sincerely, Randy Stadler"
By: randy    West Palm Beach, FL
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"My experience with buying a motorcycle from Bair's and their service department has been awesome. Out of all my experiences buying trucks, cars, and bikes you have out done any I have to compare to! I made a great decision in dealing with Bair's Victory, thanks again."
By: Tuck    Delaware, OH
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By: Jared    North Canton, OH
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"Over the years, I have purchased a number of items from Bair's. Several chain saws,leaf blowers and vacumns. Since retirement, what keeps me driving 20 miles to Bairs is the parts department. Esp. Rick Angione. He is always very helpful and goes to the trouble to drop things off at my home after he leaves work. I never knew Rick before Bair's. It was he that offered to deliver to my home."
By: Bill    Bolivar, OH
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"I live in area of Alabama where the nearest Polaris dealer is 1 hour away. But I would rather support a dealer whom I dealt with before and I know I can trust. They were great when I lived up there and they are great to order parts and get helpful information where I live at now. My desire is to support people who are willing to support me."
By: Mark    Heflin, AL
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"I ordered a part and was lost in the shuffle. I was contacted via email and they were very apologetic about the whole dealing. I reordered my parts and was kept in the loop from there on out, they fixed the problem and exceded my expectations. Great people to deal with!! Mike Laurel, MD"
By: Mike    laurel, MD
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"This is my first experience with Bairs, but definetly not my last. These guys are great. They are the definition of customer service. From my first visit to the showroom to follow up visits for parts and supplies they are friendly an helpful each time. Oh yeah by the way, I love my new Polaris Outlaw."
By: Mark    Akron, OH
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"I bought the first 06 Victory "Jackpot" that Bairs sold and I must say, first off, I love the bike. The ride and power are exceptional and the styling is the best out there for an American made bike. Second, I would like to thank Craig"Bigbird"Ortiz for being a great people person and making the whole buying experience that much better. Also to Tom in service for all of his help. I would recommend Bairs to anyone in the market for the inventory they have to offer. Thanks again Sam Psaris"
By: Sam     N Canton, OH
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"Website and service are GREAT ! I am very happy with my VICTORY experience. Nappy & Thea Belknap"
By: Jim (Nappy)    New Philadelphia, OH
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"I am in Alabama and have a dealer about 10 miles away. But I would prefer to work with Bairs over the phone. Their staff is far more knowledgeable about the products. They are just great people to deal with!"
By: Mike    Huntsville, AL
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"I have never been treated so well as the staff at Bair's has treated me before, during, and after my purchase. There's no reason for me to do bussiness anywhere else but Bair's. Service and Sales there is top notch!!!. Great job guys"
By: Mike    Akron, OH
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"I just purchased a new Outlaw 500. I race Cross Country style on a National level and have been racing the Predator 500. I was very pleased with its performance. This new Outlaw surpasses the Predator in performance in every way. I look to a great year racing it in the GNCC's this year. I also would like to thank Bairs for helping me outfit it with all the Pure Polaris parts that I bought for it and for the great staff there. All have been VERY knowledgeable about the products that they sell. I have been to alot of other make dealerships in the past and they treat you like a number. NOT at Bairs, as you are always greeted at the door by sales people that are not pushy. I give a big thumbs up to Brad Cheyney and all the folks that work there!"
By: Chuck    Dellroy, OH
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